[OCFD-SRV070] A problem occurred during authentication between applications, which requires an administrator expertise

Applies to

• OSLC Connect for Jira 2.7+

• OSLC Connect for Confluence 1.1+

Problem

When trying to authorize from an OSLC application, like ELM or Polarion, to an OSLC Connect application, the latter is rejecting the OAuth consumer key with the corresponding error:

Cause

This error will occur if the consumer key used in the authorization flow doesn’t exist anymore in the OSLC Connect application.

Resolution

To resolve this, you should:

• remove the friend in your OSLC application

• play the friending process again

  • recreate the friend from the OSLC application

  • approve the consumer key

  • validate the friending

  • you can read the Basic Configuration Learning Journey that corresponds to your tool from our Get started page to accomplish that