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[OCFD-SRV036] Existing consumer information is invalid

Applies to

  • OSLC Connect for Windchill 3.5+

  • OSLC Connect for Jira 2.7+

  • OSLC Connect for Confluence 1.1+

Problem

Admin entered an existing consumer key and secret to use for friending but the OSLC Remote Application refused to authenticate the request.

Cause

The OSLC Remote Application rejected this consumer.

Resolution

You should try the following steps:

  • confirm the consumer key is approved, then double check the consumer key and secret and try again

  • if it still fails

    • report the error to the admin of the OSLC Remote Application. This admin should create a consumer key that can then be used in OSLC Connect when registering a friend.

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