Applies to

  • OSLC Connect for Windchill 3.5+

  • OSLC Connect for Jira 2.7+

  • OSLC Connect for Confluence 1.1+


Admin entered a Root Services URL whose content can be accessed but doesn’t contain the expected OAuth properties nor any OSLC catalog.


OSLC Connect asked for a Root Services document, but the response is not a Root Services document.


You should attempt the following step by step:

  • double check the Root Services URL, for it is possible it is incorrect or invalid

  • if you get a login page when attempting to reach the Root Services URL

    • check whether OSLC Remote Application is not overly secured. The Root Services URL serves as a discovery document and must be freely accessible.

  • if OSLC Remote Application is behind a reverse proxy, and you get an error document that looks to be coming from the reverse proxy

    • check whether OSLC Remote Application is properly reachable by reviewing the reverse proxy configuration