[OCFD-SRV035] Document is not a Root Services content

Applies to

• OSLC Connect for Windchill 3.5+

• OSLC Connect for Jira 2.7+

• OSLC Connect for Confluence 1.1+

Problem

Admin entered a Root Services URL whose content can be accessed but doesn’t contain the expected OAuth properties nor any OSLC catalog.

Cause

OSLC Connect asked for a Root Services document, but the response is not a Root Services document.

Resolution

You should attempt the following step by step:

• double check the Root Services URL, for it is possible it is incorrect or invalid

• if you get a login page when attempting to reach the Root Services URL

  • check whether OSLC Remote Application is not overly secured. The Root Services URL serves as a discovery document and must be freely accessible.

• if OSLC Remote Application is behind a reverse proxy, and you get an error document that looks to be coming from the reverse proxy

  • check whether OSLC Remote Application is properly reachable by reviewing the reverse proxy configuration